HOW TO OBTAIN SAMPLES
All Anatolian Treasures™ essential oils are GC tested to ensure the oils are pure and the percentages of chemical components are well within the expected norm for oils produced from plants within the region of harvest. However, we realize that some folks also like to use their nose, so - if you want samples, we'll send you samples.We want to ensure that buyers eventually get to have an olfactory experience with every oil we sell .. so I keep a list of which oils each buyer has purchased or received as a sample. So when you make an order .. you can either choose your samples .. or I will do it for you. :-P
If you're not making a purchase but still want to sample our oils, then contact me and tell me which ones you want and we'll send up to five samples - but we must charge you shipping on this one. It's not much - for folks within the USA for $3.95 the friendly postperson will bring them to your door. For folks outside the USA it is actual cost of shipping .. whatever that works out to be.
If you want more than five samples, we can make it happen but if there is no order then each sample beyond five will cost 50 cents each.
HOW TO KEEP SMILING IF YOU'RE UNHAPPY WITH OUR SERVICE OR PRODUCTS First, I don't see this as much of a likelihood because we work hard to see that you stay happy with our service and our products are high quality. BUT, if something does make you frown - you can do the following and we'll make you smile again.Contact me if any of the following applies and I'll make it right as soon as possible, at no cost to you:
1. You didn't receive your order.2. Your oils were received leaking or broken.
3. You received the wrong oils.
Do Not Discard the Box or the Broken Products - They Will Be Needed For An Insurance Claim. If You Disregard This, We Will NOT Be Able to Be Reimbursed - And You Will NOT Be Able To Be Reimbursed. :-(
If you received your oils in good shape but don't like the odor of one of them, keep in mind that there's different strokes for different folks, BUT - I'll still try to make it right because I want to keep you happy ... if possible .. ;-p In such a case, contact me .. even though I can't take an oil back if it's been opened because the oil can't be resold due to the possibility of contamination ... we'll work something out. Please don't just send the oil back, contact me and give me a shot at making it right.
If you have questions please contact me directly,
Click to email
Please use this: essentialoils@av-at.com
if the links above do not work on your computer
It's our aim to have your oils on the road to you within 48 hours of receipt of payment.
Folks, we're glad to have your business and we aim to please - that way, we can keep your business and everybody is happy.Y'all keep smiling, :-)
