Appalachian Valley Natural Products? "AVNP"
We're a small company in beautiful "downtown"
Friendsville, Maryland - population 600 nice people plus a few
dogs and cats. Friendsville is in a green valley, cut by a
whitewater river, twixt the green Appalachian Mountains, just
off Highway 68 in the little finger between WV and PA. Please
stop by and visit if you're passing through .. you can't miss us
as the town is too small.
Bottles
Miron Violet
Amber
Aluminum
What are you seeking?
If you're looking for claims of the "finest and
only pure and unadulterated oils in the world" you won't find
any such hype on this website. No company can honestly make such
claims and we refuse to resort to dishonest marketing to sell
our products. We have high quality, pure oils - but so do a lot
of other honest and reliable sellers of essential oils.
If you're looking for pure, unadulterated essential oils
AVNP has them.. Our essential oils
are straight from the still. They have not been tampered with or
"engineered" in any manner. All Anatolian
Treasures™ oils, except our peppermint and spearmint, are
distilled from organic or wild-grown aromatic plants.
ALL of our oils are tested with Gas Chromatography. We
sell no essential oils until they are tested and approved by our
GC analyst.
Because of the high cost to customize labels to
accommodate Lot numbers as they change, this information is no
longer available on the bottle labels. This is also a "green"
change as we had to trash many pre-printed labels. ; ) ALL of
our oils have a Lot Number that is listed on our web site and
that Lot Number is also on the corresponding GC. It's not a
generic GC test, but an accurate reflection of the chemical
components in the batch of oils from which the oil in your
bottle was taken. The percentages of chemical components must
fit within the acceptable "profile" or "footprint" normally
expected for oils produced from aromatic plants within the
region where the plants were harvested - if they don't meet that
criteria, AVNP doesn't sell
them. Buyers requesting copies of GCs for oils they purchase
will receive them - FREE OF CHARGE.
Why do we test ALL our oils? First, because no two
batches of essential oil, like snowflakes and human finger
prints, are ever identical. There will be minor differences in
the percentages or ratios of the chemical composition of
essential oils - especially in those oils distilled from
wild-grown aromatic plants. Secondly, though we trust our
contract distillers, they're human, and humans make mistakes.
Besides, folks do best those things the boss checks. Finally, we
test ALL our oils so we can feel comfortable in giving customers
a 100% GUARANTEE that any Anatolian Treasures™
oil they purchase will be a pure, unadulterated and high quality
essential oil.
Where do we obtain our oils? Many of our oils are from
wild-grown or organic aromatic plants that are grown, harvested
and distilled in Turkey. The reason for the large number of
Turkish oils is that the founder of AVNP
also owned Business Services International (BSI) in Ankara,
Turkey. We continue to work with the same contacts and
distribution networks that Butch Owen established. Of course,
some oils are not available in Turkey and in those cases, we
purchase directly from what we believe to be reliable and honest
distillers - but we test those oils too. Trust everyone, but
always lock your car!
We GUARANTEE that we will provide you with a quality
product. Anatolian Treasures™ oils
are pure, unadulterated oils made from the plants we say they're
made from. Our oils are good oils. Neither
AVNP or any other seller can guarantee that your
nose will like the odor of all oils - different strokes for
different folks. Accordingly, if you want samples prior to
making purchases, we'll be happy to send them. We'll provide the
samples and it's up to your nose to do the rest.
How to obtain samples.
We BELIEVE that quality oils deserve quality packaging.
Accordingly, we've done the best we can do to ensure aesthetic
and functional packaging of our products.
Our BOTTLES, (except for one ml sample and wholesale
bottles), are Miron Violet Glass, imported from Switzerland.
We believe they offer the most protection for our oils.
Click
to see more.
Our LABELs are offset printed, water and oil proof labels.
We're sure you'll spill some oil on the bottle sometimes.
When this happens, you can wipe it off the label and the ink
will not smear.
Our CAPS are Tamper Evident with Twist & Break seals.
They also have built in, oil resistent dropper inserts. We want
to ensure the buyer is protected and feels confident that the
oils they purchase have not been tampered with - even if
purchased off the shelf of one of the retail outlets that carry
our products. All of our retail bottles from 1 ml to 30 ml have
protective caps.
Why do folks use essential oils? We think you know
this and we won't try to dazzle you with claims of the proven or
supposed therapeutic values of AVNP
essential oils. We have no medical doctors on our staff, we're
not authorized to prescribe medicine and we don't try to do
this. We believe that folks who have read this far are aware of
the value of essential oils and have knowledge of their proper
use. If that's not the case, we recommend you seek information
on "aromatherapy" using any of the I-Net search engines - or,
check the links on our
"Recommended Links" page. We would also recommend you
consider attending some aromatherapy classes or take an AT
correspondence course.
Will our prices change? Each
Anatolian Treasures™ essential oil is extracted from a
single botanical source. Weather, international market
conditions and other variables do drive price changes, and
availability of any essential oil is not always within our
control. So - the answer is that prices might change (up or
down,) but they will never change WITHOUT NOTICE! If you place
an order and prices change (higher or lower) prior to
AVNP filling your order, your
price will be the lowest price posted in that time frame.
Does AVNP have a minimum order
requirement? No - we have no minimum order requirement!
Making folks buy something they might not want in order to get
something they do want doesn't strike us as being the best way
to win their hearts and minds - and their future business.
We guarantee the quality of what we sell. If you
decide to try some of our Anatolian Treasures™
oils or other products, we promise to deliver to your
satisfaction. We appreciate your business and want you to come
back.If you need something we don't currently have in stock,
we'll be glad to refer you to one of the other honest and
reliable dealers out there in Essential Oil Land.
AVNP believes that all natural
products are gifts from a source greater than mankind. We're
proud to offer the fine products on this website, products we
see as an integral part of the Anatolian
Treasures™ that enrich our lives.
OIL QUALITY All Anatolian Treasures™ essential oils are GC tested to
ensure the oils are pure and the percentages of chemical
components are well within the expected norm for oils produced
from plants within the region of harvest.
HOW TO OBTAIN SAMPLES?
We realize that some folks like to use their
nose to test oil quality, so - if you want samples, we'll send
you samples.
If you are not sure of an oil then its good
to request a sample before purchase because it is possible you
might not like that particular oil .. or, you might have become
used to something different. I am not responsible for what other
sellers offer .. be their product pure or adulterated. If their
product is not pure one must consider that adulterating is done
to increase profits .. and to make the oil smell nicer .. thus,
being more marketable. Some of my oils might smell different
than those a buyer is accustomed to because mine are NOT
tampered with.
We want to ensure that buyers eventually get
to have an olfactory experience with every oil we sell .. so I
keep a list of which oils each buyer has purchased or received
as a sample. So when you make an order .. you can either choose
your samples .. or I will do it for you. :-)
If you're not making a purchase but still
want to sample our oils, then contact me and tell me which ones
you want and we'll send up to five samples - but we must charge
you shipping on this one. It's not much - for folks within the
USA for $4.95 the friendly postperson will bring them to your
door. For folks outside the USA it is actual cost of shipping ..
whatever that works out to be.
If you want more than five samples, we can
make it happen but if there is no order then each sample beyond
five will cost 75 cents each.
RETURN OF PRODUCTS If you received your oils in good shape but
don't like the odor of one of them, keep in mind that there's
different strokes for different folks, BUT - I'll still try to
make it right because I want to keep you happy ... if possible
..
In such a case, contact me .. even though I
can't take an oil back if it's been opened because the oil can't
be resold due to the possibility of contamination ... we'll work
something out. Please don't just send the oil back, contact me
and give me a shot at making it right. I cannot resell oils that
are returned because I cannot guarantee the integrity of the oil
without having it analyzed and that is not economically feasible
for 4 oz of an essential oil. Accordingly, I do not accept
returns unless there is a problem that is the fault of my
company or the quality of the oil .. and .. since I can provide
an analysis with each oil we sell, I can imagine no problems
with the quality of the oil.
In no case can I accept return of a product
later than 5 working days from date of receipt .. and then, I do
not accept returns unless the buyer contacts me first to discuss
the reasons for the return. And even after such permission is
granted, any bottle that has been opened .. or even appears to
be opened .. cannot be accepted and the buyer cannot be
reimbursed.
All returns .. for whatever reasons .. are
subject to the Returns and Credits policies outlined above.
DAMAGES
Please check your shipment for external damage
before signing for it .. or if it is an order that requires no
signature, bring the problem to the attention of the Postal
authorities .. immediately. In all cases you must bring the
damage to the attention of the shipper. If an order is badly
damaged you do not have to accept it.
In case of internal damage that is discovered
after the shipment is signed for or obtained from the Post
Office .. Do Not Discard the Box or the
Broken Products - They Will Be Needed For An Insurance Claim. If
a buyer disregards this policy, We Will NOT Be Able to Be
Reimbursed - And You Will NOT Be Reimbursed. :-(
HOW TO KEEP SMILING IF YOU'RE UNHAPPY WITH OUR SERVICE OR
PRODUCTS
First, I don't see this as happening because we
work hard to see that you stay happy with our service, plus our
products are high in quality and we can prove this with more
than words. BUT, if something does make you frown - you can do
the following and I'll do my best to make you smile again.
Contact me if any of the following applies
and I'll make it right as soon as possible, at no cost to you:
1. You didn't receive your order. It will be
replaced.
2. Your oils were received leaking or
broken. (See above)
3. You received the wrong oils. (See
above)
If you have questions please contact me
directly, John Croskey at:
Click to email
Please use this:
essentialoils@av-at.com if the link above does not
work on your computer
It's my aim to have your oils on the road to
you no later than 24 hours of receipt of payment .. same day if
possible.
Folks, we're glad to have your business and we
aim to please - that way, we can keep your business and
everybody is happy. I am proud to have been able to extend our
services to buyers in 50 US States and 91 other countries .. and
I appreciate all of my buyers and friends .. be their orders for
$29.95 or $5,000.00 plus.
The above was written by the Founder of
Appalachian Valley Natural Products, Butch Owen. I too was a
happy customer of AVNP and I will do my best to maintain the
high standards that customers of AVNP have come to know and
expect.
As Butch always says, "Y'all keep smiling,
:-)"